Refund policy

Returns & Refunds

We hope you love your purchase, but if something isn’t quite right, we’re here to help.

Returns

You may request a return within 14 days of receiving your order.

To be eligible, items must be: 

• Unused and in their original condition.
• Returned in the original packaging.

To start a return, please email us at contact@labendhome.com with your order number and reason for return. Our team will respond with next steps as quickly as possible.

Please note:

• Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.
• Items returned without prior approval may not be accepted.

Refunds

Once your return is received and inspected, we’ll notify you of the outcome. If approved, your refund will be processed to your original payment method.

Refund timing depends on your payment provider but typically appears within 5–10 business days.

Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us within 7 days of delivery and include photos so we can resolve the issue promptly.

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We’re committed to making your experience with Labend Home smooth and enjoyable. If you have any questions at all, don’t hesitate to reach out — we’re happy to help.